Privacy Policy

Last updated: October 2025
Entity: Origin SEO
Website: https://www.originseo.com

At Origin SEO, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data in accordance with the Privacy Act 2020 (New Zealand), the Privacy Act 1988 (Cth) (Australia), and the General Data Protection Regulation (GDPR), including the UK GDPR.

 

1. Who We Are

Origin SEO is a digital consultancy providing SEO and growth strategy services to clients mainly in New Zealand, Australia, the UK, and the EU. For privacy purposes, Origin SEO is the data controller of your personal information.

Contact details:
Origin SEO
Email: hello@originseo.com
Website: https://www.originseo.com

If you have any concerns about your privacy or wish to exercise your data rights, you can contact us using the details above.

 

2. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Submit a contact form or enquiry on our website.

  • Request a consultation, audit, or quote.

  • Subscribe to our newsletter or download a resource.

  • Communicate with us via email, phone, or social media.

 

This may include:

  • Name

  • Email address

  • Company name

  • Phone number

  • Any information you include in your enquiry or message.

We do not collect sensitive personal data (e.g. health, financial, or government identifiers).

 

3. Purpose and Lawful Basis for Processing

We collect and process your information only for legitimate business purposes, such as:

  • Responding to enquiries or requests.

  • Providing and managing our services.

  • Maintaining client relationships.

  • Improving our website and communications.

 

Depending on your location, the legal basis for processing includes:

  • Consent – when you voluntarily provide information.

  • Legitimate interests – to manage communications and improve operations.

  • Legal obligation – when retention is required by law.

You can withdraw consent at any time by emailing hello@originseo.com.

 

4. Use and Disclosure of Information

We use your information only for the purposes outlined above.
We do not sell, rent, or trade personal data to third parties.

We may share limited information with trusted service providers who assist us in:

  • Hosting our website

  • Sending emails

  • Analysing site performance

All third parties are required to comply with data protection obligations and are prohibited from using your data for their own purposes.

Cross-border data transfers (e.g. between NZ, AU, UK, or EU) are conducted with appropriate safeguards, such as Standard Contractual Clauses or transfers to adequate jurisdictions as recognised by the European Commission or the New Zealand Privacy Commissioner.

 

5. Analytics and Cookies

To improve user experience and measure site performance, we use:

  • Google Analytics 4 (GA4)

  • Microsoft Clarity

These tools collect non-personally identifiable information (non-PII), including:

  • Pages visited

  • Time spent on the site

  • Click and scroll behaviour

  • Browser, device, and approximate location

These tools do not collect or retain personally identifiable information. You can adjust cookie preferences through your browser settings at any time.

 

6. Data Retention and Deletion

We retain personal information only for as long as necessary to fulfil its purpose or meet legal obligations.
You may request deletion of your personal information at any time by contacting us at hello@originseo.com, and we will act promptly unless retention is legally required.

 

7. Data Security

We use appropriate technical and organisational measures to safeguard your personal data from unauthorised access, disclosure, alteration, or loss.
However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.

 

8. Your Rights

Depending on where you are located, you may have the following rights:

Under the New Zealand Privacy Act 2020

  • Access and request correction of your personal information.

  • Complain to the Office of the Privacy Commissioner (OPC) if you believe your privacy has been breached.

Under the Australian Privacy Act 1988

  • Access, correct, or delete your information.

  • Complain to the Office of the Australian Information Commissioner (OAIC) about potential breaches.

Under the GDPR / UK GDPR

  • Access – request a copy of your personal data.

  • Rectification – correct inaccurate data.

  • Erasure – request deletion (“right to be forgotten”).

  • Restriction – limit how your data is processed.

  • Portability – request transfer of your data.

  • Objection – object to processing for legitimate interests.

  • Withdraw consent – revoke your consent at any time.

To exercise your rights, please contact us at hello@originseo.com.

 

9. External Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of external sites. We recommend reviewing their policies before submitting any personal information.

 

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. Any updates will be published on this page with a revised “Last updated” date.

 

11. Contact Us

For privacy-related questions, data requests, or complaints, please contact:

Origin SEO
Email: hello@originseo.com
Website: https://www.originseo.com

If you are not satisfied with our response, you may contact:

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